Amazon sends a Canadian woman boxes of shoes she did not order for two months, writes Ars Technica.
Anca Nitu said she had already received more than 50 packages. Each contained a return form from a buyer in North America. The woman believes Amazon sellers stole her information from her inactive account on the service. And now they are using her name and address to return goods they cannot or do not want to keep.
The Better Business Bureau (BBB) says the situation is similar to a return shipping scheme that is common in the United States but less common in Canada. In this scheme, sellers avoid paying fees for storing and delivering returned goods by using someone else’s address. So now the woman has to pay the logistics company UPS more than $300 for something she did not order.
“I start shaking when I see packages at my door,” says Anca Nitu. “They keep coming, and it just doesn’t end.”
According to her, neither Amazon nor UPS helped her dispute the charges or resolve the problem. Instead, the BBB is helping the Canadian resident resolve a dispute with UPS over its refusal to pay the amount in question.
Meanwhile, UPS told the CBC that it is investigating the complaint. And Amazon said it has reviewed the case and is taking corrective action to stop the packages from arriving.
Until the packages stop coming, Anca Nitu has taped a note to her door asking her not to leave the boxes under her door.
By the way, recently the writer Jane Friedman found on Amazon and Goodreads books written on her behalf. But they are fake and probably created by artificial intelligence.