Recently, support for Apple iCloud services for the Windows operating system received significant extension, among which the iCloud Photo feature has already started to fully work. But there were some problems with the services.

According to user complaints, the service corrupts some videos. For example, videos recorded on iPhone 13 Pro and iPhone 14 Pro after synchronization with the service become black with white lines, which makes them unviewable.

But that’s not the biggest problem either, because some people have also seen photos and videos in their library that they didn’t take. That is, users may have seen other users’ files in their library.

“Cloud for Windows is corrupting videos recorded from an iPhone 14 pro max resulting in black videos with scan lines. On rare occasions, it is inserting stills into videos from unknown sources, possibly other’s iCloud accounts. I’ve been shown photos of other people’s families I’ve never seen in my life, soccer games, and other random photos. Obviously, this is extremely concerning and does not exactly make me feel safe using iCloud,” one user complains.

The problem is said to be specific to the iCloud for Windows application and not directly integration with the system.

No other details are available at this time, nor have there been any public statements from Apple or Microsoft regarding such cases.