Intel is facing a new lawsuit in which the company is accused of knowing about problems with Raptor Lake processors since 2022. The plaintiffs claim that the company did not recall the defective chips and did not offer customers their repair or replacement. This was reported by About Lawsuit.

The class action lawsuit was filed in the U.S. District Court for the District of Delaware. The plaintiffs are Joshua Brown, William Charlton Jr., Todd Wolven, Melanie Loehr Russell and Theatrical Concepts Inc. They seek damages from Intel for all individuals and entities that purchased any of the defective Raptor Lake products.

A similar lawsuit was filed in the U.S. District Court for the Northern District of California. The plaintiff, Mark Vanvalkenburg, purchased an Intel Core i7-13700K processor in January 2023 and experienced regular problems, including screen blackouts and unexpected reboots. An update that Intel released to address these issues did not work.

The plaintiffs in both cases claim that Intel knew about the problems with the 13th and 14th generation Raptor Lake processors before they were released to the market. Despite this, the company did not recall the defective chips and continued to actively advertise the products, misleading consumers.

Earlier in 2024 , Intel admitted that the 13th and 14th generation i9 processors have problems with “increased operating voltage.” However, customers also complained about problems with i5 and i7 chips. In September, the company released an update that was supposed to solve most of the problems.