Otter, an American company that develops automated AI-based transcription software, has introduced new agents, one of which will be able to answer questions directly during online meetings, The Verge reports.
Otter Meeting Agent is a voice agent that can use company data to answer questions and perform tasks. It can join meetings and create transcripts and summaries.
However, if he is given access to the company's meeting database, he will also be able to answer various questions, schedule future meetings, and create draft emails.
For now, the new agent will only be available on Zoom, and will gradually be available to all Otter.ai users. The company will also add support for Google Meet and Microsoft Teams over the next few weeks.
Another new feature from Otter is the Sales Agent, which will provide real-time support for sales and complaint handling. This agent will be available on all Otter sales customer virtual conferencing platforms.
The latest agent introduced at this time is the Sales Development Representative Agnet (SDR), which will be able to automatically demonstrate products without “human intervention.” The SDR agent is available on the company's website, but to use it you must contact the company directly.