WD faces lawsuit over malfunctioning SanDisk Extreme drives

Western Digital (WD) is facing a lawsuit over its SanDisk Extreme solid-state drives (SSDs). This is reported by Ars Technica with reference to The Register.

Nathan Krum filed a lawsuit in federal court in San Jose, California. He bought a 2TB Extreme Pro drive from Amazon for $180, but it turned out to be unusable.

“…the drive has failed and/or Plaintiff can no longer trust using the drive and thus it is worthless to him. However, he cannot return it for a full refund, and has expended money to either retrieve lost data and/or to obtain a replacement,” the document says.

The lawsuit seeks class certification on behalf of anyone who purchased a SanDisk Extreme Pro, SanDisk Extreme, or Western Digital My Passport 500GB, 1TB, 2TB, or 4TB SSD designed, manufactured, and sold since January 2013.

The lawsuit also states that WD “engaged in a scheme to mislead consumers” with regard to the Extreme and My Passport SSDs. In addition, both series of drives have defects even after a firmware update. Therefore, the plaintiff is seeking compensation, including damages and legal fees.

As you know, the SanDisk Digital Extreme V2 and Extreme Pro V2 series of portable SSDs are often recommended for purchase as reliable devices. However, many owners of these drives have reported problems with data loss and read/write errors. After receiving numerous complaints, WD released a firmware update in May.